You may see a "Balance is insufficient for a withdrawal" error, or the withdrawal page may say that your funds are "Withheld" or that withdrawals are blocked.
- Negative balance - Do you have a negative balance in any currency? This will prevent withdrawals from your account.
Solution: deposit funds in the currency that has a negative balance or exchange other currencies to make up for the negative balance.
- Currency not held in your account - Do you have the value of the particular assets you are looking to withdraw available in your Liquid MarketPlace wallet? You might see the total account value held in your account displaying under one default currency, but this could be a combination of several different assets
For instance, if your Liquid MarketPlace wallet has pokemon card tokens worth $500 and basketball card tokens worth $500, your wallet balance will be represented as $1000. However, since you don’t have USD in your wallet, you wouldn’t be able to withdraw USD.
Solution: Trade the card tokens to USD and then initiate the withdrawal.