Liquid-MarketPlace-Team

Liquid Marketplace Customer Support Specialist

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Articles

Recent activity by Liquid-MarketPlace-Team Recent activity Votes
  • Liquid MarketPlace - Wallet

    With your Liquid MarketPlace Wallet you can deposit or withdraw funds directly from an external crypto Wallet or from a credit card/bank account in order to buy/sell tokens on Liquid MarketPlace. A...

  • What is ‘KYC’ & ‘KYT’ and Why Does Liquid MarketPlace Need All of This Private Information?

    Know your client/customer (“KYC”) and know your token (“KYT”) are methods used to verify your identity for anti-money laundering (“AML”) purposes. Our third party service providers collect your inf...

  • How to Spot Scams/Fake Emails/Fake Texts/Phishing attacks

    Liquid MarketPlace is not liable for any damage or interruptions caused by any computer viruses or other malicious code that may affect your computer or other equipment. Nor are we liable for any p...

  • Best Practices to Secure Account Information

    All users of Liquid MarketPlace should note that no amount of security on our end can make up for poor personal security. It is vital for users to take advantage of the account security tools and a...

  • Sanction Risk Countries

    Users across the world can use and trade on Liquid MarketPlace however we restrict access to those that reside in the following sanction risk countries:   Afghanistan Belarus Burundi Central Afr...

  • How Long Does it Take for My Crypto to Arrive?

    After confirming your request on Liquid MarketPlace, it may take some time for the transaction to be confirmed on the blockchain. The confirmation time varies depending on the blockchain and its cu...

  • Accepted Cryptocurrencies

    Liquid MarketPlace currently accepts 4 different cryptocurrencies to fund your Liquid MarketPlace Wallet with. Please note that the crypto will be automatically converted into USD the moment the de...

  • How to Reset Your Password

    The following steps will help you change your current password: Navigate to ‘User Settings’ at the top right of the page. Under the ‘Profile and Security’ menu scroll to the 'Password' section a...

  • How to Generate Statements

    The following steps will help you to produce your Liquid MarketPlace transaction/gains/losses statements. Navigate to ‘User Settings’ at the top right side of the page. Under the ‘Trade Reports’ ...

  • How to Cancel Orders

    Users should note: Orders that have already been processed and filled cannot be cancelled or reverted. If you wish to cancel an outstanding Buy or Sell order, follow these steps: Navigate to the ...